I submitted a warranty claim through my awful home warranty company and it started out as a nightmare. After it was made known that I was having issues with the warranty company, Jennifer and the team at B-Cool stepped in and worked with my warranty company to find a quick and effective solution to get ice cold air flowing throughout my home again. Their professionalism and customer service is top notch. Thank you again!
I have been with B-cool for over 13 years now. They have installed both of my AC units and continue to maintain them twice a year. Matt, the owner is extremely responsive and professional as well as his entire staff. Stephen just finished performing the biannual maintenance on my units. On time, professional, friendly and efficient. I have no intention of using anyone else. This is a company you can trust.
Adam was very professional and explained everything he did in detail.
B-COOL AC & HEATING installed an AMANA “S” line heat pump and we love it! When other vendors claimed such installation would be impossible without complex and costly changes, B-COOL confidently suggested the perfect solution with no needed modifications.
From the moment I went to their office until they finished installing my unit, all of the employees were top notch and addressed my wishes. I am very pleased and I whole heartedly recommend 10 out of 10, personnel, product and services.
Shawn was very personable and friendly. The drain was plugged.
We got a unit years ago and last month it stopped cooling. They were quick to answer the phone and sent me a technician right away. I was impressed by how diligent Jeremy, their technician was in checking everything and making sure that my system was up and running. He was honest and explained everything.
I will surely keep using them for all my A/C needs.
