My Amana Air Conditioner is a real a quality unit that Matthew (owner) recommended to me 4 years ago when he personally came out to show me exactly what it would cost to have it installed with no hidden prices! The service people that come out every six months to do there service check on the operation of the inside unit and the outside compressor are very polite and experienced in their knowledge and professionalism of knowing the Amana Air Conditioner. My units have operated four years without one problem! I appreciate Matthew the owner also recommending me to get the ten years extended service warranty plan just in case there ever would be a problem come up with the unit. The price I paid for the extended service warranty would easy be spent and more one cost of a major component! I can’t know say enough about this company B-Cool Air Conditioning Company!!